ROLE OVERVIEW
The Business Development Manager is responsible for identifying, developing, and winning new National Account/Enterprise-wide customers within the facility maintenance, repair, and planned services industry. This individual will drive new business across large multi-site commercial customers, including national retailers, distribution networks, and other enterprise organizations requiring outsourced facility maintenance solutions. Partnering with Sales Operations, Strategic Account Managers, Business Development Representatives, and Service Delivery teams, this individual will generate opportunities and convert them into long-term customer relationships. This is a true hunter role focused exclusively on new business generation and revenue growth. The successful candidate will build pipeline through strategic prospecting, cold outreach, networking, social selling, and lead generation efforts while expanding the organization’s national account portfolio. Success in this role requires persistence, commercial acumen, strong relationship-building skills, and the ability to consistently create and close opportunities within a highly competitive market.
RESPONSIBILITIES
- Identify and develop new National Account opportunities through prospecting, cold outreach, networking, social selling, and lead generation activities.
- Build and manage a pipeline of qualified opportunities across assigned territories, vertical markets, and target accounts.
- Partner with Sales Operations, Strategic Account Managers, and Service Delivery teams to develop customer solutions and advance opportunities through the sales process.
- Establish relationships with key decision-makers and influencers within prospective customer organizations.
- Conduct discovery conversations to identify customer needs and align service offerings accordingly.
- Utilize Salesforce to maintain pipeline visibility, forecasting accuracy, customer activity, and opportunity management.
- Support customer onboarding activities to ensure successful implementation and transition of newly acquired accounts.
- Represent the organization at customer meetings, industry events, trade shows, and business development activities.
- Consistently achieve new business, pipeline, and revenue growth objectives.
REQUIREMENTS
- 5+ years of business development, sales, or customer acquisition experience on a national scope within facility services, maintenance services, construction services, industrial services, or related B2B environments.
- Demonstrated success generating new business opportunities and converting prospects into customers.
- Proven ability to build and grow a sales pipeline while achieving revenue growth objectives.
- Experience prospecting through cold outreach, networking, referrals, social selling, and lead generation campaigns.
- Strong consultative selling, relationship-building, negotiation, and opportunity management skills.
- Experience utilizing CRM platforms, preferably Salesforce.
- Ability to work effectively across sales, operations, account management, and service delivery functions.
- Strong communication and presentation skills with the ability to engage stakeholders at multiple levels.
- Bachelor’s degree in Business Administration or a related field.
COMPENSATION
A meaningful compensation package will be developed for the successful candidate that includes a base salary plus performance-based bonus.